Deena on Funeral Education

Our continuing interview with Deena Pulaski of Lakeview Funeral Home and Crematory in La Porte, Indiana.

Deena says education of her client families has been a big aspect of the business. “We see more price shoppers now, many families are not aware of the options available, and it’s our job to educate them. They don’t realize that with cremation, they can have a viewing and visitation, and will often choose that type of service when offered.”

Trends: Many families are opting to keep the ashes in the home. When Deena asks the families if they’ve considered arrangements for guardianship later, the families often don’t know what they are going to do.

“We’re just trying to avoid future scenarios when the super bargain hunter arrives at the funeral home with an estate sale treasure….filled with ashes.”

Since La Porte is near many waterways, Deena fields requests from families that are interested in scattering the ashes over water. “I always recommend that they consider a water soluable urn. We’ve had several incidents of the plastic temporary urns that have been tossed over the side of the boat, later wash up on shore.”