Thank you for your trust and support. We respect your privacy and are committed to a high level of quality and customer service. In an effort to deliver the best possible order experience we have modeled our policy on the Better Business Bureau recommendations.
Information We Collect:
When you purchase items from Hallco Enterprises LLC DBA Urngarden.com, we collect information that includes:
- Addresses for shipping and billing
- Telephone number
- Payment information
How We Use the Information:
This information is used to process orders and update you with the status of your order, such as confirmations, order status, questions, and shipment tracking. Your credit card number is encrypted for security purposes and is not something we ever see if you place an order on this site.
If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system
We may periodically send emails to our customers to inform them of new promotions, provide gift certificates, review requests, etc. If you do not wish to receive these mailings we provide "opt out" instructions within the mailings to remove your email from any future mailings.
We may set cookies or use other forms of electronic gathering tools or devices to collect information regarding your shopping habits.
We log IP addresses for security purposes and to administer the site.
We employ third party companies to perform functions on your behalf. These functions may include package delivery, postal and e-mail delivery, payment processing, marketing, guest checkout using your Facebook or Google account credentials. These approved partnerships have limited access to your personal information and are necessary in order to process your order and are required to use industry approved technology to protect your information.
The review section of the Urngarden.com website is for the purpose of sharing positive experiences of our customers and helping other families that are making difficult decisions. Published reviews are genuine and are only edited or altered to fit the format of our website. By sending us your comments or testimonials you give us permission to reprint or use them in connection with our business. We may use the testimonial with or without your permission but your personal contact information will not be disclosed in connection with our use of your testimonial.
How We Protect Your Data:
When you submit sensitive information via our website, your information is protected both online and offline with secure data encryption. The information transmitted between you and our shopping cart is encrypted using industry-standard encryption technologies, and then we retrieve your credit card information the same way.
How You Can Access or Edit Your Information:
If you created an account on our site, you can log in at any time using the user id and password that you created and update, edit, or delete your information after the order is completed.
You have the right to request that your information not be shared with any of our partners for direct marketing purposes.
All requests received in writing will be addressed in a timely manner and should be sent to: Hallco Enterprises, LLC, 1314 N. Nias Ave., Springfield MO 65802.
The information on this page is updated as technology and policies evolve and we will always provide an opportunity for you to opt out of data sharing.