It doesn't happen often, thank goodness. But occasionally, we'll get an order from a client who is new to the wonderment of the internets. They heard they could get a good deal, in this case...a sensitive purchase, like a cremation urn. Bargains abound, so they set up a juno account, go to the library and jump on the information superhighway. Shop a little, make a purchase, give conflicting shipping information and then disappear into cyber space with no contact information. In the … [Read more...] about The Wonder of the Interweb