Our Commitment to You

Our commitment to stellar customer service has not changed, however, during these unusual times there could be delays in the ordering process. Here's some things you should know: 

We Are Fully Staffed and Operational

Most orders are processed within 24 hours during the week.Personalized orders sometime take a couple of extra days. However, some of our suppliers have staffing and supply chain issues that can affect turn around and transit times. This also applies to preferred carriers like UPS, Fed Ex and US Postal Service. We have temporarily discontinued expedited shipping options like overnight and 2nd Day air rush and only offer ground services for now. 

If your order is delayed we will attempt to contact you.

Thank you for your understanding and patience. 

Urn Garden
888-876-1467